Privacy Policy


X93 Innovations, Inc., on its own behalf and on behalf of its affiliates and/or wholly owned subsidiaries (collectively referred to as “X93 Innovations”, “we”, “us”, or “our”), owns and operates various mobile applications, including, but not limited to, TsekApp and TsekApp Service Provider (collectively, the “Mobile Apps”), and various websites, including, but not limited to, (collectively, the “Websites”). Through these Mobile Apps and Websites, we offer various online services that enable users of the Mobile Apps and Websites (“you” or “Users”) to receive access to various types of healthcare information and information about our services (“Services”). X93 Innovations understands that privacy of information is of great importance to our Users.


This Privacy Policy (“Privacy Policy”) describes what information X93 Innovations collects about Users of the Mobile Apps and Websites and how that information is used. This Privacy Policy does not apply to information collected from Users who register and log-in (“Members”) to the password protected and secure portions of our mobile applications and websites (“Secure Platforms”). These Secure Platforms allow Members to use our Services. All information stored and collected by X93 Innovations or added by our Members into such Secure Platforms is identifiable, protected health information (PHI) and therefore governed by the Health Insurance Portability and Accountability Act (“HIPAA”).


Your access and use of the Mobile Apps and Websites is subject to your agreement with this Privacy Policy and the Terms and Conditions. By using the Mobile Apps and/or Websites, you expressly agree to the terms of this Privacy Policy and consent to the collection and use of information as discussed in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access the Mobile Apps or Websites for any purpose. Please print a copy of this Privacy Policy for your records.


X93 Innovations may revise this Privacy Policy regarding the collection of information at any time. Should this Privacy Policy change materially, X93 Innovations will give notice to you by posting a notice regarding the new policy on the Websites. The revised Privacy Policy will be effective as of its posting unless otherwise stated. By accessing or using the Mobile Apps or Websites after such changes are posted you agree to all such changes.


Either X93 Innovations or a third party vendor on behalf of X93 Innovations may automatically collect information while Users browse the Mobile Apps or Websites. We may collect such information by tracking, or asking a third party vendor to track, your click-stream activity when such information is not tied to a user ID through the use of “cookie” technology or by tracking internet protocol (IP) addresses, as explained below.

Because we want our Mobile Apps and Websites to better serve Users’ needs, we collect some basic information about Users and their devices, including, but not limited to:

  • IP address (the computer’s address on the Internet)
  • Operating system (e.g. Windows 10)
  • Browser software (e.g. Google Chrome, Safari)
  • Internet Service Provider (e.g. PLDT)
  • Geographic location (e.g. Manila, Philippines)
  • Type of device (e.g. iPhone, Android device)
  • Mobile device crash information
  • Locale and language of device
  • Dates and time you accessed and used the Mobile Apps and Websites, features you used in the Mobile Apps and Websites, and how long you use the Mobile Apps and Websites
  • Links you click and pages you view within the Mobile Apps and Websites
  • Pages you view before and after you leave the Mobile Apps and Websites

We use this information to continuously enhance our Mobile Apps and Websites and to better serve our Users’ needs. Some of the information we collect from Users, such as IP Address, may be considered identifiable personal information (“Personal Information”). Additionally, there are times on our Mobile Apps and Website that Users are able to voluntarily submit Personal Information, such as their name, mobile phone number, and/or email address in order to obtain more information from X93 Innovations. We may remove personal identifiers from your Personal Information and maintain and use it in a de-identified form (“De-Identifiable Information”). De-Identifiable Information and Personal Information are collectively referred to throughout this Privacy Policy as “Information”.

The Information collected from Users on our Mobile Apps and Websites may be shared with our suppliers and vendors and used in the aggregate to create summary statistics that help us analyze the usage trends of the Mobile Apps and Websites, assess what information is of most and least importance, determine technical design specifications, design the Mobile Apps and Websites in the most user-friendly way, and identify system performance or problem areas.

By continuing to use the Mobile Apps and Websites, you hereby consent to the use and disclosure of your Information as set forth below:

  • within X93 Innovations or with our service providers;
  • with our financial, insurance, legal, accounting or other advisors;
  • to respond to a subpoena, order, legal process, or government request;
  • to protect, establish or exercise our legal rights or defend against legal claims;
  • to investigate, detect, suppress, prevent or take action regarding illegal or prohibited activities, suspected fraud, situations involving potential threats to the reputation or physical safety of any person;
  • if we are to be sold, merged, or amalgamated or substantially all of our assets are to be sold or disposed of, your personal information may be transferred to a potential purchaser if, and to the extent necessary, it is required for the purposes of deciding whether to proceed with the proposed transaction and completing it. If such a sale, merger, acquisition, or disposal is completed, we will use reasonable efforts to direct the transferee to use personal information you have provided to us in a manner that is consistent with this Privacy Policy. Following such a sale or transfer, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information; or
  • as otherwise required by law.


We use “cookies” to help you better navigate the Websites. A “cookie” is a small piece of information sent by X93 Innovations’ web-based applications that are stored by your web browser on your computer or mobile device. Cookies enhance your online experience by saving your preferences while you are visiting the Websites. The cookies do not contain any identifiable information and cannot profile your system or collect information from your computer or mobile device. Most Internet browsers automatically accept cookies, but you can set your browser to refuse them or to alert you when they are being sent.


Amendment. You have a right to request that X93 Innovations amend or delete the Personal Information it collects from your use of the Mobile Apps or Websites if you believe it is incorrect or incomplete, and you may request an amendment or deletion for as long as the Personal Information is retained by X93 Innovations. You must submit your request in writing to X93 Innovations and provide a reason to support the requested amendment. X93 Innovations may, under certain circumstances, deny your request by sending you a written notice of denial.

Withdrawal of Consent. Subject to applicable law, you may withdraw your consent to uses and disclosures of Personal Information as outlined in this Privacy Policy. You must submit your request in writing to X93 Innovations. Withdrawing consent does not invalidate consent to any collection, use or disclosure of Personal Information to which you consented before consent was withdrawn. If you withdraw consent, or refuse further consent, X93 Innovations’ ability to offer services to you may be limited.